Experience Research and Consulting Limited uses ethnography and other qualitative research methods to provide consumer insight and understanding to private sector clients and public sector organisations.   We work with designers, service providers, marketers, innovators and product developers our clients are based in the UK, Europe and the US. For our overseas clients we act as cultural guides.  Our rigorous approach to research planning and programming ensures that our clients make smart decisions and achieve profitable and beneficial outcomes.

Our people centred ethnographic research captures what people do rather than what people say they do and helps to identify the needs, motivations, unarticulated needs and behaviour of people.  Find out what some of our clients think about us.