Ethnography online shopping

Ethnography online shopping and delivery experiences

Innovation – ethnography, online shopping and delivery ...

User Research – Product and Service Innovation: An interview with Chris Bangle, Managing Director of Chris Bangle Associates

User Research – Product and Service Innovation: An interview with Chris ...

Andy Hovey Xero

A conversation with Andy Hovey, Head of Design at Xero

Andy, perhaps you could tell us a little bit about yourself I started as a ...

A conversation with David Gentle, Director of Foresight and Planning at Fujitsu

David, perhaps you could start by telling us a little bit about yourself and ...

A conversation with Rachel Murphy-Cooper, Chief Technology Officer at The Nursing & Midwifery Council

Rachel, perhaps you could tell the readers a little bit about ...

User research digital media habits and digital literacy among teenagers

User research into digital media habits and digital literacy among teenagers ...

Ethnography of a chronic condition

Ethnography of a Chronic Condition

Ethnography of a chronic condition - sparking new ways of looking at the key ...

Government Digital Service User Research

User Research Government Digital Service

User Research Government Digital Service creating innovative learning ...

User research for a STEM Centre

User Research for a STEM Discovery Centre

User research for a STEM Discovery Centre - designing an inspiring and ...

Digital transformation in a local authority: A conversation with Paul Brewer, Director for Digital & Resources at Adur and Worthing Councils.

Paul, could you tell me a little bit about yourself and role at Adur and ...

moves app user research

User Research Mentoring -Moves app, ProtoGeo

User research mentoring for the Moves app to create a human centred ...

Service design diabetes management

Service Design and Diabetes Management, Design Council

Diabetes management - healthcare innovation through service design, ...

Ethnography and teenagers

Ethnography and prototyping digital learning services

Ethnography and prototyping services - digital learning for teenagers, youth ...

user research for mobile

User Research and Design Strategy for Mobile Advertising

User research and design strategy - understanding mobile advertising ...

Ethnography of people

User research and service design, families in crisis the LIFE Programme, Participle

Developing a new service with hard to reach families Challenge One of the ...

User research identifying future opportunities for the mobile communication experience

Identifying and understanding future opportunities Challenge Mobile ...

Rodd Design Meet 2 Eat

Service design, innovative services to help older adults live independently for longer, Rodd Design

Developing a new service model and identifying lifestyle ...

User research and co-creation physical activity – Activmob, Design Council

Behaviour change through understanding everyday life Challenge There has ...

Ethnography and service design health and wellness, Participle

Developing new healthcare service models Challenge The healthcare service ...

Ethnography of people’s finances

An ethnography of people's finances to understand financial behaviour ...

Service design and the visitor experience

Service design and the visitor experience - increasing dwelltime and ...

User Centred Design Research Guide, WRAP

Creating a toolkit for designers – demonstrating the importance of user ...

Ethnography – the long-term care revolution, Innovate UK

The long-term care revolution - insights to drive innovation in the care ...

Social innovation providing support for older adults

Social innovation - providing support for older adults: New understanding and ...

Isolation and older adults, ResearchWorks

Isolation and older adults: framing future research and identifying ...

Design research & cultural understanding, Kodak

Design research & cultural understanding to identify new market ...

The Lawn Mowing Experience, International Ethnographic Research

Cross cultural insights to develop new products and market ...

Doblin Innovation Consultants

Identifying strategic opportunities Challenge Home shopping, using ...

The Home of the Future

Understanding how people experience and construct the ‘home ...

Food on the go

Redefining the snacking moment Challenge Time pressures, environmental ...

The Automotive Customer Experience

The car experience – from purchase through to the driving ...

Hand Washing Behaviour

Behaviour change and identifying new product opportunities Challenge The ...

User Research – Product and Service Innovation: An interview with Sean Hughes, Vice President and Chief Design Officer Healthcare at Philips Design

The aim of User Research – Product and Service Innovation series of ...

User Research – Product and Service Innovation: An interview with Aleksi Aaltonen, Chief Social Scientist and Chairman of the Board, Moves app

The aim of User Research – Product and Service Innovation series of ...

User research recruitment

Top 10 tips when recruiting participants for user research projects As a ...

Customer Journey Mapping

By spending time with consumers, patients or users you can start to map out ...

Benefits of Ethnography

  Applying research techniques from the social sciences, in ...

Design Ethnography

An interesting short video on design ethnography – listen to Damien Newman, ...

Creating Breakthrough Ideas

One of my favourite books is Creating Breakthrough Ideas: The Collaboration ...

Interviewing Users How to Uncover Compelling Insights

Interviewing Users – How to Uncover Compelling Insights by Steve Portigal ...