Ethnography online shopping

Ethnography online shopping and delivery experiences

Innovation – ethnography, online shopping and delivery ...

User research digital media habits and digital literacy among teenagers

User research into digital media habits and digital literacy among teenagers ...

Ethnography of a chronic condition

Ethnography of a Chronic Condition

Ethnography of a chronic condition - sparking new ways of looking at the key ...

Government Digital Service User Research

User Research Government Digital Service

User Research Government Digital Service creating innovative learning ...

User research for a STEM Centre

User Research for a STEM Discovery Centre

User research for a STEM Discovery Centre - designing an inspiring and ...

moves app user research

User Research Mentoring -Moves app, ProtoGeo

User research mentoring for the Moves app to create a human centred ...

Service design diabetes management

Service Design and Diabetes Management, Design Council

Diabetes management - healthcare innovation through service design, ...

Ethnography and teenagers

Ethnography and prototyping digital learning services

Ethnography and prototyping services - digital learning for teenagers, youth ...

user research for mobile

User Research and Design Strategy for Mobile Advertising

User research and design strategy - understanding mobile advertising ...

Ethnography of people

User research and service design, families in crisis the LIFE Programme, Participle

Developing a new service with hard to reach families Challenge One of the ...

User research identifying future opportunities for the mobile communication experience

Identifying and understanding future opportunities Challenge Mobile ...

Rodd Design Meet 2 Eat

Service design, innovative services to help older adults live independently for longer, Rodd Design

Developing a new service model and identifying lifestyle ...

User research and co-creation physical activity – Activmob, Design Council

Behaviour change through understanding everyday life Challenge There has ...

Ethnography and service design health and wellness, Participle

Developing new healthcare service models Challenge The healthcare service ...

Ethnography of people’s finances

An ethnography of people's finances to understand financial behaviour ...

Service design and the visitor experience

Service design and the visitor experience - increasing dwelltime and ...

User Centred Design Research Guide, WRAP

Creating a toolkit for designers – demonstrating the importance of user ...

Ethnography – the long-term care revolution, Innovate UK

The long-term care revolution - insights to drive innovation in the care ...

Social innovation providing support for older adults

Social innovation - providing support for older adults: New understanding and ...

Isolation and older adults, ResearchWorks

Isolation and older adults: framing future research and identifying ...

Design research & cultural understanding, Kodak

Design research & cultural understanding to identify new market ...

The Lawn Mowing Experience, International Ethnographic Research

Cross cultural insights to develop new products and market ...

Doblin Innovation Consultants

Identifying strategic opportunities Challenge Home shopping, using ...

The Home of the Future

Understanding how people experience and construct the ‘home ...

Food on the go

Redefining the snacking moment Challenge Time pressures, environmental ...

The Automotive Customer Experience

The car experience – from purchase through to the driving ...

Hand Washing Behaviour

Behaviour change and identifying new product opportunities Challenge The ...

The email user experience

The role of email in communication Challenge Email plays an important ...

Innovation and the automotive experience

Digitalisation, urban living and the driving experience Challenge With ...

Oil Container Packaging Design

Ethnographic research to understand user behaviour Challenge To identify ...

Passenger Information Provision, Cardiff Airport

Creating an enhanced customer experience Challenge Cardiff Airport ...