We provide user research input, from research planning through to fieldwork and analysis. Projects range from small-scale studies through to ongoing consulting. Services include:
Planning
- Research design & planning
- Recruitment of participants
Research
- Deep dive discovery and generative research
- Secondary research
Analysis & evaluation
- Building user profiles
- Helping to identify new opportunities
- Identifying trends and patterns
- Prioritising user needs
- Developing experience models
- Scenario development
- Discovery workshops with research participants
